Why did Xfinity send me a new cable box?

Why did Xfinity send me a new cable box?

Why am I being asked to replace my equipment? Over time, Internet and TV equipment must be updated to keep up with the latest technology. If you rent equipment from Comcast, you can get an update – on us!

How do I update my Comcast cable box?

Click the Update Now button in the email provided or navigate to You will be prompted to login using your Xfinity ID and password. Click the Get Started button. Review the details in the What You Have and What You’ll Get fields to make sure the equipment listed is correct.

Do you need a box for every TV with Xfinity?

No TV Box is required to watch Xfinity Instant TV. You can also watch using the Xfinity Stream app on your compatible smart TV, smartphone, tablet or Roku device. You can even go to the Xfinity Stream portal on your computer.

What is an Xfinity Flex box?

Xfinity Flex Xfinity Flex is a voice-controlled 4k Streaming TV box that puts your favorite streaming apps all in one place. If you have Xfinity Flex and want to know more about what it can do, read on and start streaming your favorite movies, series, and more.

How long do Xfinity cable boxes last?

Your X1 DVR can record approximately 150 total hours of HD programming on the hard drive, and 150 hours of Cloud DVR storage per X1 DVR. Access to certain applications also varies by TV Box.

Can two TVs use one cable box?

Normally, TVs require individual cable reception boxes. However, if you have a TV in two different rooms in your home, it’s possible to connect them to the same box using cable splitters. You can either use a wireless cable transmitter or coaxial cable splitters to link the TVs in your home to one cable box.

How do you setup a Comcast HD box?

– Privacy Notice and Agreement – Getting Started guide – Xfinity TV box – Xfinity remote – Coax cables – Power cords – HDMI cable (for HD TV boxes)

How do I connect my Comcast cable box?

Make sure that you have cable installed. If a Comcast representative didn’t come to your house to install cable,you’ll need to call Comcast and request the installation.

  • Confirm that you have the correct cables. If your TV is an HDTV,you can use an HDMI cable to connect your Comcast box to your TV; if not,…
  • Turn off and unplug your TV.
  • Why does my cable work with a Comcast box?

    Unplug your cable box from the outlet

  • Wait for at least 10 seconds.
  • Plug your cable box back in,and press the Power Button.
  • Allow your cable box to restart and complete the process.
  • How to connect a Comcast cable box to a TV?

    Avoid purchasing used cable boxes. All Comcast cable boxes are property of Comcast,and none are authorized for sale by other people.

  • Check your connections. A weak connection to your wall coax outlet or to the box itself could be causing your activation issues.
  • Schedule a service visit.
  • Activate your new equipment quickly.