News

Can I return AllSaints to store?

Can I return AllSaints to store?

Items purchased in an AllSaints store or AllSaints.com can be exchanged in any store (excluding outlets and concessions) trading in the same currency within 28 days. Online orders placed using Klarna can be returned to store for a refund via the original form of payment or exchange.

Can I return online order to store?

It’s free to return a purchase whether in-store or by mail, and while you can return online orders in stores, in-store purchases can only be returned to stores and not via mail.

How fast does AllSaints ship?

within 3 to 5 working days
Deliveries arrive between 9am and 5pm Monday to Friday. Expect to receive your order within 3 to 5 working days. Working days do not include weekends or public holidays. Outlying areas may take longer.

Does AllSaints offer free shipping?

If you regularly buy things online, you can save a ton of money by shopping at retailers that offer free shipping, like AllSaints. The company ships your purchases for free when you spend more than $250.

Does AllSaints have free returns?

UK orders are delivered between the hours of 7:30am – 9pm. Free International delivery on orders over £250 for delivery within 5-7 days. AllSaints offer free Returns on all UK orders, see our Returns page for all details.

Does AllSaints student discount?

All Saints offer students a 15% discount.

How long do AllSaints returns take?

UK DOMESTIC RETURNS: If your return is determined to be lost in transit AllSaints will be required to raise an investigation with the relevant courier on your behalf. Please note this process takes a minimum of 10 business days for an outcome and is standard industry practice.

Does All Saints ship to Spain?

Yes our AllSaints watches can be shipped internationally.

Can next refund cards be used online?

You can redeem your refund cards at any Next stores. Unfortunately, a refund card cannot be used to purchase items online or as a payment method for a nextpay or next3step account. However, it is valid for 24 months from the date of issue.

How do you get 15% off at All Saints?

Enjoy 15% off when you sign up for the All Saints newsletter Shop now and get 15% off your first order when you sign up for the All Saints newsletter. Once you sign up, your All Saints discount code can be used towards any clothing items found online.

What is the AllSaints return policy?

Return your online order to any AllSaints store that trades in the same currency for a refund via the original form of payment, exchange or gift card within 60 days (excluding global department stores, concessions, and physical outlets). Returned items must be in their original condition, and accompanied by a copy of your original invoice.

Are there AllSaints stores in the USA?

ALLSAINTS UK: Our stores in USA. Find opening times, addresses, maps and information about our stores in USA. Sign up to receive exclusive updates on our new collections and special offers.

What happens to my order when I log into AllSaints?

All orders associated to your login will be recalled in your order history the next time you download the AllSaints app and will also be available on the website. If you have checked out as a guest on the app your order will not be saved in your account.

How do I contact AllSaints customer experience?

Please contact AllSaints Customer Experience directly for any enquiries regarding your AllSaints order or AllSaints product, for example: order cancellation, product quality, size and fit advice, pricing, faulty product, shipment or general complaints. Please note AllSaints are unable to advise on Klarna payment related enquiries.