What are the objectives of hospitality industry?

Share the objectives with employees so everyone is on the same track.

• Generate Maximum Hotel Revenue.
• Achieve Maximum Hotel Profit.
• Boost Food and Beverage Revenue.
• Optimize Food and Beverage Profit.
• High Customer Satisfaction.
• Satisfied Employees.

What are the rules of hospitality?

Hospitality, also called “guest-friendship,” was a social ritual expected of men in the Greek world. Under the rules of hospitality, men would be expected to host visitors, providing them with food, a bath, friendship gifts, the promise of safety for the night, and safe escorted travel to their next destination.

What is hospitality and why is it important?

Hospitality provides essential services (i.e., lodging and food) for travelers, whether they are on the move for reasons of necessity, leisure or luxury. Hospitality is a major factor in every vacation and business trip, and is thus important to individual customers and to businesses.

What defines hospitality?

Merriam Webster’s Dictionary defines hospitality as, “generous and friendly treatment of visitors and guests or hospitable treatment.” Dictionary.com goes further to define it as, “the friendly and generous reception and entertainment of guests, visitors, or strangers.”

What is the role of hotel security?

Hotel security protects hotel guests, employees, and property. Hotel security typically works directly on the hotel property, patrolling the grounds, and in an office, monitoring security cameras or filling out paperwork. If the situation calls for it, hotel security may also work with the local police department.

What is the duties and responsibilities of a supervisor?

Supervisor responsibilities include: Setting goals for performance and deadlines in ways that comply with company’s plans and vision. Organizing workflow and ensuring that employees understand their duties or delegated tasks. Monitoring employee productivity and providing constructive feedback and coaching.

What are the areas of hospitality industry?

There are four segments of the hospitality industry: Food and beverages, Travel and Tourism, lodging, and recreation.

• Food and Beverages. The food and beverage sector which is professionally known by its initials as F&B is the largest segment of the hospitality industry.
• Travel and Tourism.
• Lodging.
• Recreation.

What is hotel safety and security?

Safety and Security of Guests, Employees and Assets. The guest, who comes to a particular hotel, comes with an understanding that he and his belongings both will be safe and secure during his stay at the hotel. At the same time it is also quite important that the hotel staff and assets are protected and secure.

What is the role of a hospitality supervisor?

The Hospitality Supervisor (HS) is responsible for managing and overseeing all hospitality functions for the housing piece of the conference program. The Hospitality Supervisor also serves as the team leader for a group of 10- 15 employees and directs their team in meetings and challenges.

What is the job of hospitality?

It includes jobs working in hotels, restaurants, casinos, theme parks, cruise lines, and other facilities that help customers meet their leisure and recreational needs. Many jobs in the hospitality industry involve dealing with customers face-to-face in a variety of ways.

Why safety and security is important in hotel?

Guest: Protection from crimes such as murder, abduction and health hazards from outsiders, hotel staff, pests, food poisoning etc. Staff: Providing staff lockers, insurances, health schemes, provident funds etc.

What are the main responsibilities of a security supervisor?

Security Supervisor Job Description Sample

• Write and submit security reports.
• Provide security.
• Maintain law and order in area of jurisdiction.
• Monitor staff by patrolling with them.
• Assign work areas for officers to patrol.
• Protect the people and property.
• Conduct routine patrols with team.
• Look out for suspicious persons, vandalism or hazards.