Why is my Shaw VOD not working?

Overview. Error messages can appear when you are trying to access Shaw On Demand content. The errors can be triggered by issues with signals, cables, service availability, and issues with your account. If you have more than one TV box in your home, check to see if they are all affected by the same issue.

How do I get Shaw on demand to work?

How to access Shaw on Demand content

1. Press the Shaw button on your remote.
2. Use the right arrow or left arrow button to select On Demand.
3. Press OK.

Why are my Shaw channels not working?

A loose cable connection between your TV and digital box may be to blame, or you might have the wrong input setting selected. For information about these issues, read the article Weak or No Signal on TV or try to reseat your TV cable connection. My TV box (cable box) will not power on.

What does sod server status mean?

The SOD server thinks this order is already being streamed on another device (i.e. the website or another satellite receiver on the account). If it isn’t being streamed on another device, dismiss the error, press STOP, and then resume the order from My Orders.

How do I get VOD on Shaw Direct?

Through your Shaw Direct remote:

1. Press the ‘D’ button on your remote to bring up the Shaw Direct On Demand menu bar, or select “Video On Demand”from the main menu bar.
2. Select “Browse On Demand”
3. Use the Up/Down arrow buttons and Left/Right arrow buttons to refine what you’re searching for.

Why is my On Demand not working?

Common On Demand Issues Confirm there isn’t an outage in your area. If the issue continues, reboot your receiver by unplugging the power cord and allow at least 60 seconds before plugging it back in. Allow at least 20 minutes for the receiver to fully recover and turn it back on.

Why is my TV On Demand not working?

Double check that your device/Smart TV is fully updated. Try uninstalling/reinstalling your TVNZ OnDemand app. Try restarting your device/Smart TV. If viewing on a Smart TV, try unplugging from the wall for one minute before plugging back in.

Why is On Demand not working?

Why is one of my TV channels not working?

First check that your TV is set to the correct Source or Input, try changing the Source or Input to AV, TV, Digital TV or DTV if you haven’t already. If your “No Signal” message is not due to incorrect Source or Input being selected, then it’s most likely caused by a set up or antenna fault.

How do I refresh my Shaw channels?

To refresh your TV channels using the My Shaw website:

1. Visit my.shaw.ca.
2. Sign in using your Shaw ID and password.
3. Click My Services up at the top and select TV.
4. To the far right under Help & Support, click Refresh.
5. When asked to confirm, click Refresh.
6. Wait up to 10 minutes for your channels to refresh.

What is VOD on Shaw Direct?

Shaw Direct On Demand (also known as Video On Demand or VOD) gives you access to the latest movies and buzz-worthy shows, many of which are included with your subscription at no additional cost. Learn how to access Shaw Direct On Demand online or through your TV.

Is Shaw VOD free?

Is Shaw On Demand Free? Shaw On Demand is a free service with both paid and free content. You will need to be a Shaw Television subscriber with either Digital or HDTV programming in order to access and view the selections within the Shaw On Demand library.

What is the VOD error code for Shaw Direct?

An unexpected VOD error has occurred. For help, please visit www.shawdirect.ca/vod and reference the following error code: -14531. Please call technical support for more information regarding your Shaw Direct account. N1. We are having trouble reaching the Shaw On Demand servers.

Why can’t I connect to Shaw Direct on demand?

Shaw Direct On Demand connection issues can be a result of cable, hardware or other connection issues. If your connection to Shaw Direct On Demand has been lost, please check the following: Verify that the Ethernet cable is connected tightly to the back of your receiver and your modem.

How do I troubleshoot Shaw TV error codes?

Reattach the power cable to your TV box. If reseating the cable didn’t solve your issue, read the Shaw TV Troubleshooting FAQ. Follow these steps to troubleshoot the following error codes: 33330, 33319, 33344, 33405, 33419, or 33629. Power off the TV box. Detach the power cable from the back of the unit, and from the wall outlet or power bar.

How do I Reset my Shaw TV box to factory settings?

Detach the power cable from the back of the unit, and from the wall outlet or power bar. Wait 30 seconds and then reconnect the power cable to the unit and the power source. Wait up to 2 minutes for the TV box to reboot. Power on your TV box. Wait approximately 10-15 minutes for the Interactive Guide (including Shaw On Demand) to be restored