How do I complain to Shein?

Contact of customer service

How do I complain to Shein?

Contact of customer service

  1. Contact SheIN: Find below customer service details of, including phone and email. Besides contact details, the page also offers a brief overview of the company.
  2. Head Office. Rm 19c Lockhart Ctr 301-307.
  3. Customer Service. Email:
  4. About SheIn.

What is Shein’s customer service number?

We will remain vigilant as we complete the investigation and implement new safeguards to prevent any future breaches. For more information regarding the investigation and the actions SHEIN is taking to protect customer information, please refer to our FAQ at or contact us at 844-802-2500.

How do I change my Shein phone number?

How do I change my Shein number? You can change your Shein number by going to the “My Account” page and clicking on the “Edit My Profile” button. You can also update your phone number and email address.

Does SheIn refund money?

Does Shein refund money? Yes, Shein makes refunds on returned orders.

Who is the CEO of Shein?

Chris Xu
Chris Xu is the Founder & CEO at SHEIN .

Is SHEIN South African?

Hailing from China, this is a global retailer known for its fast fashion as well as beauty and homeware. Shein has a dedicated South Africa site, with pricing in Rands, guaranteeing that the items can be shipped to South Africa.

Can SHEIN be trusted?

Is Shein Reliable and Safe? All else aside, it’s totally safe to order from Shein. You don’t need to worry about it being caught up in some elaborate phishing scam. The only thing you risk when placing an order from Shein’s official website is that you might face disappointment in the future.

Can I buy from SHEIN after ban?

SHEIN is banned by the Indian government from 29 June 2020. You’ll never get this opportunity. Basically, you have to buy them. if you want to check you can try their free trial collection before a purchase.

Why is my SHEIN order not updating?

Reasons why my SHEIN order is not updating – Shipping company tracking error : maybe the shipping company has not updated the tracking of the package and then SHEIN does not have information to update you on tracking. – SHEIN logistics error : SHEIN may have overlooked your order and did not ship it.

Is Shein trusted?

Shein appears to be a safe site in that they don’t steal your payment information or identity. It also seems to be a trusted by users worldwide, from South Africa to the UK and from Australia to Canada, suggesting that most people receive the products they order.