Advice

How can I contact AirAsia?

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How can I contact AirAsia?

Feel free to reach out to us at [email protected] for any questions or problems regarding a product.

How do I contact AirAsia Philippines by phone?

Guests should visit support.airasia.com and speak to AVA for 24/7 assistance. Guests may also reach AirAsia Philippines’ emergency hotline at (02)8722-2742. Guests are also advised that changes to travel plans may be made with AirAsia even after the community quarantine period.

How do I get AirAsia live chat?

  1. Chat with the AirAsia India virtual chatbot ‘Tia’ by clicking on the chatbot icon (icon) on the bottom right side of this page.
  2. Select your preference among the list of options such as “I want to change my flight”/ “I want to claim a refund”.

Can I get refund AirAsia?

To receive the refund, visit support.airasia.com and open the “Chat with AVA” contact channel. Once the chat is open, write “Refund”, select “My flight is cancelled by AirAsia” and follow the instructions on the chat. Alternatively, you can contact us through any of the listed channels in support.airasia.com.

Is AirAsia live chat 24 hours?

AVA is available 24 hours daily to assist with any enquiries or to direct you to the right agent to assist you if she cannot resolve your issue immediately.

Is Air Asia still operating?

Following the travel restrictions imposed by the Governments of Australia and Malaysia, AirAsia is temporarily suspending passenger flights between Kuala Lumpur and Australia (Melbourne-Avalon, Gold Coast, Perth and Sydney) from 19 March 2020.

How do I get a refund for my flight?

Requesting a full refund for flights within 24 hours of booking is pretty straight forward. Just simply look up your itinerary on the booking site and look for a link or a button to cancel the reservation. Alternatively, you may call the airline or booking agency to cancel.

How long it takes for AirAsia refund?

You will get a refund confirmation email within 48 hours and it will be reflected in your bank account 7-14 working days. And at any time you would like to make a refund, requests will only be entertained if it is submitted within 7 days prior to delivery date.

What happened to AirAsia now?

Jan 28 (Reuters) – Malaysia’s AirAsia Group Bhd (AIRA. KL) said on Friday it had changed its name to Capital A Bhd to reflect its growing portfolio of businesses beyond the core budget airline. The group proposed changing its name on Jan. 3.

Can I get a refund if I paid by credit card?

If you bought the item with a credit card, you’ll get reimbursed in the form of a credit card refund. A credit card refund happens when you return a product you purchased using a credit card and get a credit to your account.

How to contact AirAsia from United States?

Groups of more than 50 passengers per booking

  • Solo travelers below 16 years of age
  • Passengers with special needs and reduced mobility
  • Passengers traveling with an infant
  • Passengers traveling to and from the United States or Maledives

    • What is AirAsia help desk phone number?

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    • How do you contact AirAsia from Australia?

    Current hold time

  • Remind me when call center opens
  • Fastest way to talk to a real AirAsia rep
  • Pro tips&talking points

    • How to contact AirAsia customer service Malaysia?

    Go to AirAsia website or mobile app,and enter the live chat. From the AVA chatbot menu choose “ Feedback “,then “ Complaint “.

  • Follow the next steps (make sure to provide your valid e-mail address),and at the end of this process you will be redirected to the feedback e-mail form.
  • Wait for e-mail with an answer from AirAsia Support.

    • https://www.youtube.com/watch?v=pTixBjAhO0E