Why is my Apple purchase not eligible for a refund?

From time to time, Apple may occasionally refuse a refund request if they suspect you have committed fraud, abused the refund policy, or displayed other manipulative behavior that entitles the company to a corresponding counterclaim.

Will Apple refund my app purchase?

Some purchases from the App Store, iTunes Store, Apple Books, or other Apple services might be eligible for a refund. You can use any device with a web browser to request a refund.

Can you return a newly purchased iPhone?

U.S. Returns & Refunds Policy You have 14 calendar days to return an item from the date you received it. Only items that have been purchased directly from Apple, either online or at an Apple Retail Store, can be returned to Apple.

Does the app store have a refund policy?

Get a refund on App Store purchases The good news is that you can request a refund for any app, book, movie, TV show or music purchased from the App Store within the last 90 days, regardless of whether you made the purchase on your Mac, iPhone or iPad.

How does Apple refund work?

For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we’ll exchange it or offer a refund based upon the original payment method.

How do I get a refund on an accidental app purchase?

Just open the Google Play Store on the web or on your device, then navigate to Menu > Account > Order History. Find the item you want to return, then hit Refund to uninstall the app and get your money back. You can even request a refund within 48 hours of the purchase.

Does Apple usually refund accidental purchase?

Whatever the reason may be, if you bought an app, album, song, TV show, music video, movie, or book, and it’s within 90 days of the purchase date, you have a chance of getting refunded. For those residing in one of the EU member states, Apple does provide a lenient 14-day no-questions-asked refund policy.

Can I return an Apple product after opening it?

Answer: A: Answer: A: Hi, It’s OK the opened items to return and refund, however you have 14 calendar days to return an item from the date you received it.

Does Apple Pay refund go to your bank account?

When the merchant processes your refund, it goes back to your payment card automatically. If you don’t have the receipt or the merchant asks for more information, you can provide the payment card-specific Device Account Number.

How do I refund Apple Pay?

Here’s how:

1. Open Messages and go to the payment. Or go to the payment in transaction history.
2. Tap the payment to see its details, then check the Status field.
3. Tap Cancel Payment. The Status field updates to say Canceled. If you don’t see the option to cancel, then the person has already accepted the payment.